Studio Customer Service Coordinator - Shepperton

Studio Customer Service Coordinator - SheppertonLooking for your next customer service role in a fast-paced and exciting environment?We're recruiting a Studio Customer Service Coordinator to join a busy production site in Shepperton on an initial 4-week temp contract, with the potential for extension.What you'll be doing:Acting as the first point of contact for a wide range of enquiries via phone and emailProviding a professional and friendly customer service experience to visitors, clients, and internal teamsLogging and processing service requests, jobs, and facility bookings accurately within internal systemsCoordinating requests with the Facilities team to ensure tasks are actioned efficiently and within required timeframesManaging site access, issuing ID passes, and supporting visitor arrivalsMonitoring shared inboxes and responding promptly to a high volume of enquiriesMaintaining accurate records and ensuring all requests are tracked through to completionSupporting the smooth day-to-day operation of a busy production environment by liaising with multiple departmentsPrioritising urgent requests while managing competing workloads and deadlineWhat we're looking for:Previous experience in Customer Service, Reception, Office Management, Production Support, or a similar roleComfortable working in a busy, fast-moving environmentStrong communication and organisational skillsProactive, professional, and customer-focused approachAn interest in production/media would be a bonus, but isn't essentialDetails:£14.85 per hourMonday to FridayRotating shifts: 7:30am-4:30pm, 8am-5pm, and 9am-6pmBased on-site in Shepperton (5 days per week)Initial 4-week contract covering leave, with potential to extendStart date: ASAP (must be immediately available)Interested? Apply now with your updated CV. Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.

Management Accountant - TV (12 Months FTC)Leading UK TV Production Company specialising I high end drama are seeking a talented and motivated Part Qualified Management Accountant to join a creative and fast-paced organisation operating across multiple production entities. This is an exciting opportunity for a newly qualified accountant who is eager to work in a dynamic environment and play a key role in supporting both operational and corporate finance activities.Reporting to the Finance Manager, you will take ownership of key financial processes, contribute to strategic decision-making, and collaborate closely with teams across the business.Key ResponsibilitiesFinancial OperationsOversee and reconcile company card and float activity, ensuring accurate monitoring of spendMonitor expenditure across development projectsTake ownership of the month-end process, including journals and accrualsWork closely with an external bookkeeper to ensure accurate financial postingsReview bank reconciliations and prepare balance sheet reconciliationsManage accounting systems and oversee month-end and year-end close processesPrepare and submit quarterly VAT returns, responding to related queriesSupport statutory accounts preparation, liaising with auditors and resolving issuesAssist with royalty reporting and related queriesManage cash flow, including forecasting working capital requirementsAct as a business partner to production and development teamsHandle finance queries from internal teams and external suppliersTroubleshoot and resolve payment and invoice issuesSupport ad hoc finance projects and process improvementsCorporate ReportingProduce monthly cash flow reportsManage corporate cash accountsPrepare month-end reporting packs, including variance analysisTake ownership of group reporting requirements and data uploadsAct as a key point of contact for head office finance queriesSupport accounting systems integration and process enhancementsAbout YouWe're looking for someone who thrives in a fast-moving environment and brings strong attention to detail, organisation, and a proactive mindset.Qualifications & ExperiencePart qualified accountant (ACCA, CIMA, or ICAEW)Strong understanding of statutory reporting and accounts preparationExperience with accounting systems (e.g. Sage; PMI other systems advantageous)Strong Excel skills, with the ability to manage large datasetsExperience with intercompany accounting or consolidations is desirablePrevious experience or a strong interest in the TV, media, or creative industries is beneficialSkills & AttributesHighly organised with excellent attention to detailAble to multitask and prioritise in a demanding, fast-paced environmentStrong communication skills, both written and verbalCollaborative and comfortable working with both finance and non-finance stakeholdersProactive, hands-on approach with a positive, can-do attitudeEnthusiastic and keen to learn and grow within the roleHandle Recruitment is acting as an Employment Business in relation to this vacancy.

We are seeking an experienced Royalties & Partnerships Accountant to join a well-known entertainment business on an interim basis, with an immediate start preferred. Reporting to the Royalties Manager, this role will oversee royalty reporting, invoicing and collections, ensuring all income is accurately processed and collected in line with contractual agreements. Responsibilities:Manage the end-to-end royalty reporting process, ensuring submissions are received, reviewed and validated on timeInvestigate and resolve royalty reporting discrepancies with licensees and third-party partnersPrepare and issue royalty invoices and monitor advances, recoupments and overage positionsManage outstanding debt, proactively chasing payments and escalating risks where requiredAct as the main point of contact for licensee queries relating to royalties and paymentsMaintain accurate data within the royalty management system and ensure reporting integrityCollect royalty forecasts and support reporting, analysis and financial controlsPrepare withholding tax documentation and ensure compliance with contractual requirementsCollaborate with internal stakeholders to resolve issues and improve royalty processesProvide support across the wider royalties function as required Requirements:Previous experience within a finance, royalties or revenue accounting roleRoyalties or licensing experience preferredStrong Excel skills, including Pivot Tables and VLOOKUPsAbility to interpret contractual terms and reconcile financial data accuratelyExcellent attention to detail and organisational skillsStrong communication skills and stakeholder management experienceAble to manage multiple priorities in a fast-paced environment Handle actively welcomes applicants from under-represented backgrounds - we pride ourselves on attracting the best talent for every opportunity through a commitment to equality, diversity and inclusion.